Crisis management is the systematic approach of crises through risk assessment, risk management and risk communication. It covers all conceptual and organisational efforts for prevention, crisis preparation and master crisis.
Professional crisis management can strengthen consumer confidence, containing to manage and overcome crises and ensure that lessons learned from crises are implemented.
Crisis management in food businesses and manufacturers of consumer goods includes the obligation to take them back and to recall them (cf. Art. 84 LGV). This also suggests a functioning traceability, which companies must implement in their company (cf. Art. 83 LGV). Both are elements of self-regulation, although withdrawal and recall in particular are closely related to official control.
We advise you on developing a functioning crisis management system. Your existing processes are analysed and associated documentation is created. FQM consulting can carry out a test run on request.
- Gain confidence in your own processes
- Prevention, crisis preparation and management
- Strengthen consumer confidence